First Impressions: A Focused Tool for a Specific Pain Point
Upon visiting the Solido website, the message is refreshingly clear: this is not another generic accounts receivable tool. The homepage immediately highlights two metrics that matter to any service business—30% less DSO and 20+ hours saved per week on AR admin. As someone who has tested dozens of AI office tools, I appreciate that Solido doesn't try to do everything. It solves one problem: sending polite, automated invoice reminders that don't damage client relationships. The free trial signup took about ten minutes, exactly as advertised. I linked my Xero account, and within seconds, my unpaid invoices and contacts appeared in the dashboard. The interface is clean, with a central panel showing unpaid totals, overdue amounts, and upcoming scheduled emails. There is no clutter, no feature bloat—just the data you need to manage follow-ups.
How Solido Works: Automation With a Personal Touch
The core differentiator is that Solido sends emails from your own Microsoft 365 or Google Workspace account. When I configured my first rule—send a reminder three days before the due date at 9 AM—the test email landed in my inbox looking exactly like a message I would write. The AI generates the body based on the stage of the reminder, but you maintain full control over the tone and frequency. Unlike competitors such as Chaser or QuickBooks' built-in reminders, Solido does not use a generic system address. Clients can reply directly, and the conversation stays in your mailbox. This is crucial for relationship-led businesses like consulting firms, agencies, and professional services teams. The logic is entirely yours: you set how many days before or after the due date, what time of day, and which days of the week. The automation is transparent—you can see exactly what has been sent and what is coming up.
Feature Deep Dive: What You Get Out of the Box
The dashboard provides a snapshot of unpaid and overdue invoices, as well as DSO trends over time. Automated reminders are the headline feature, but Solido also includes manual email capability for those moments when you want a more personal approach. The contact management module lets you exclude certain clients from automated reminders—useful for VIP accounts or ongoing retainer relationships. AI-generated emails are composed based on your rules for each stage, but you can edit them before sending if you prefer. Team collaboration is supported, meaning multiple staff members can connect their mailboxes and manage reminders under one account. Multi-workspace support allows you to handle multiple businesses from a single login—a nice touch for accountants or bookkeepers. All of this syncs with Xero; when a client pays, Solido picks up the status change and stops sending reminders for that invoice. I did test the free trial by sending a manual email to a test contact—it was seamless, and the AI's language was professional without being robotic.
One limitation I noticed immediately: Solido only integrates with Xero. If you use QuickBooks, FreshBooks, or any other accounting platform, you are out of luck. The pricing is also not publicly listed on the website. You must start a free trial or contact sales to learn the cost. This lack of transparency could be a barrier for small businesses that want to evaluate cost upfront. Based on the site, the free trial lasts 30 days, which is generous for a tool this specialised.
Who Should Use Solido (and Who Shouldn't)
Solido is best suited for small to medium-sized professional services firms already on Xero—consulting agencies, law practices, marketing firms, and accounting firms that value client relationships and want to automate follow-ups without sacrificing personalisation. It is also a strong fit for multi-entity businesses thanks to the multi-workspace feature. On the other hand, if you use a different accounting platform, need complex multi-currency invoicing, or require extensive custom reporting, Solido will likely feel too narrow. The tool also assumes you already have a decent volume of invoices; for very small businesses with only a handful of clients, the ROI may not justify the cost (once revealed). Overall, Solido delivers on its promise of automated, relationship-friendly reminders. It reduces DSO and saves time while keeping you in control.
Visit Solido at https://solido.ai/ to explore it yourself.
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